Last updated 6 September 2026.
We keep this simple so there are no surprises on the day.
No refund. Your date partner has kept the slot for you.
Free. Move it to any other date your date partner has open.
No date change and no refund. Last-minute cancellations are treated the same.
Once you accept the quote and pay, the booking is confirmed and the fee is non-refundable — whether you cancel a month before, a week before or at the last minute. Not turning up is treated as a last-minute cancellation.
You can move your plan to another date at no cost if you tell us at least 7 full days before the start time. Message your date partner or the Nikli coordinator on WhatsApp; the change is confirmed when your date partner agrees to the new date. You can change the date this way more than once, as long as each change is made 7+ days before the current date.
With less than 7 days' notice, the date can't be moved and the fee isn't returned. This is the one line we hold firmly, because it is the point at which your date partner has turned down other plans for yours.
The same rules apply to Nikli's fee. Third-party costs (flights, hotels, permits) follow the cancellation terms of those providers — Nikli has no control over them.
If your date partner cancels for any reason, you choose: a full refund of Nikli's fee within 7 working days, or a free reschedule with the same or another verified date partner.
No refund is due if a plan is paused or ended because of illegal activity, a safety risk, or abusive behaviour, as described in the terms. If a plan is cut short for reasons outside your control (weather, road closures, a date partner's emergency), the Nikli coordinator will offer a partial reschedule at no charge.
Anything you've already paid to third parties during or ahead of the trip (fuel, bookings, tickets) sits outside this policy and isn't refunded by Nikli.
Questions: hello@nikli.in